Help Center

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FAQs

  • How do I contact the Support Team? plus-icon minus-icon

    If you have questions, concerns, or feedback to share regarding your experience with grpayit, please get in touch! Click on the help widget in the bottom right corner of the page to chat with us or send an email to grpayit@payitgov.com. 
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  • How do I stop receiving emails for an old address or account? plus-icon minus-icon

    If you've moved to a new address, you can unlink your old account by opening up the TrashBot or WaterBot dashboard on grpayit and selecting Remove Account.     When prompted, select your old address and click Submit. Confirm you want to remove th...
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  • Who is PayIt LLC? plus-icon minus-icon

    PayIt is simplifying doing business with state and local government through its award-winning digital government and payment platform. Along with our government partners, we are transforming the customer experience and making government more moder...
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