Contact PayIt Support for grpayit

If you have questions, concerns, or feedback to share about paying online through grpayit, please get in touch using the "Hi. Need any help?" widget in the bottom corner of the screen.

For all other questions about your City of Grand Rapids, MI accounts, please contact the City of Grand Rapids directly by dialing 311 from a local line, or call 616-456-3000. You may also reach them by emailing the following email addresses provided below: 

Trash Services: publicworks@grand-rapids.mi.us 

Water & Sewer Services: water@grcity.us 

Property Tax: grtreasurer@grcity.us