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General Information

Basic steps for navigating grpayit

Login & Account Settings plus-icon minus-icon

  • Create a GRPayIt Account
  • Why should I sign-up instead of continuing as a guest?
  • Which sign-on method is the most secure?
  • How do I change my email address?
  • How do I reset my password?

Billing Information & Receipts plus-icon minus-icon

  • Where is my receipt?
  • How do I add a Payment Method to my account?
  • How do I remove a Payment Method from my account?

FAQs plus-icon minus-icon

  • How do I contact the support team?
  • How do I stop receiving emails for an old address or account?
  • How do I turn off email notifications?
  • Who is PayIt LLC?

City of Grand Rapids 311 Services plus-icon minus-icon

  • Swap Refuse Cart Size or Request a New Cart
  • Report a Missed Trash Pickup
  • Change Account Owner Name or Address Details
  • Start or Stop Refuse Service
  • Start or Stop Water Service
  • Tax Bill Look-up

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