General Information

FAQS

• Where is my receipt?
• How do I change my username?
• How do I turn off email notifications?
• How do I contact the support team?
• How do I stop receiving emails for an old address or account?
• Who is PayIt LLC?

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City of Grand Rapids 311 Services

• Swap Refuse Cart Size or Request a New Cart
• Report a Missed Trash Pickup
• Change Account Owner Name or Address Details
• Start or Stop Refuse Service
• Start or Stop Water Service
• Tax Bill Look-up