City of Grand Rapids 311 Services
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Swap Refuse Cart Size or Request a New Cart
Call GR 311 at 616-456-3000 to swap your trash cart for a different cart size, or to request an additional cart for your refuse service.
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Report a Missed Trash Pickup
If your refuse cart was not tipped as scheduled, please call GR 311 at 616-456-3000 to report the missed pickup and schedule a later tip date.
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Change Account Owner Name or Address Details
To change the owner name or address details for a Grand Rapids account, please contact 311 at 616-456-3000 or email info@grcity.us.
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Start or Stop Refuse Service
GR 311 Refuse Service Find options online here to start waste collection service at a Grand Rapids address. Alternatively, follow these instructions to cancel waste service. Refuse Email Notifications Use the instructions listed below to stop rece...
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Start or Stop Water Service
Start or Stop Water Service Find options online here to start water service at a Grand Rapids address. Alternatively, follow these instructions to cancel water service. Water Account Notification Emails Following the instructions listed below to s...
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Tax Bill Look-up
Search for Grand Rapids property tax accounts, review assessment information, and find bill due dates online here.
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