Help Center

New to grpayit? We’ll help you pay city taxes, bills, utilities, and more.

Go to grpayit

AutoPay

  • Enroll a Utility Account in AutoPay on grpayit plus-icon minus-icon

    AutoPay allows Grand Rapids residents to automatically pay their quarterly utility bill in one lump sum on grpayit. To set up AutoPay for your utility bills, you must first have a grpayit profile (see Create a Profile on grpayit). Guest users cann...
    See more

  • Change AutoPay Payment Method on grpayit plus-icon minus-icon

    Follow the directions below to change the payment method for your utility account enrolled in AutoPay through grpayit:   1. Click Explore Service in the "Water & Sewer Services" section   2. Select Manage AutoPay   3. Select Change Payment Me...
    See more

  • Unenroll from AutoPay on grpayit plus-icon minus-icon

    No longer want to have your utility bills paid automatically on grpayit? No problem!  Follow the steps below to cancel AutoPay:   1. Click Explore Service in the "Water & Sewer Services" section   2. Select Manage AutoPay   3. Select Unenrol...
    See more