Enroll a Utility Account in AutoPay on grpayit
AutoPay allows Grand Rapids residents to automatically pay their quarterly utility bill in one lump sum on grpayit. To set up AutoPay for your utility bills, you must first have a grpayit profile (see Create a Profile on grpayit). Guest users cannot set up AutoPay at this time. After signing in and linking your water account (see Connect a Utility Account on grpayit), follow the steps below to enroll your water account in AutoPay:
1. Click Explore Service in the "Water & Sewer Services" section
2. Select Manage AutoPay
3. Review the "AutoPay Details" and click Yes, continue AutoPay setup
4. If you have multiple water accounts connected to your profile, choose the water account you wish to enroll then click Submit
Note: Only one CART account can be chosen at a time. You may enroll multiple accounts by completing steps 1-6 for each CART account.
5. Confirm the email address associated with your profile by selecting Yes, use this email address
6. Next, select a Payment Method and click Submit
Note: If you already have a payment method stored on your profile, it will appear here. Click Payment Method to select a different payment method from your profile or to add a new payment method.
7. Review the "AutoPay Enrollment Summary". If everything looks correct, select Yes, complete enrollment. To make a correction select No, change something.
Your account is all set up for automatic payments! You will receive an email confirming the enrollment, and email notifications before and after a payment is processed for each CART bill.