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  • How to Link a Water Account plus-icon minus-icon

    Are you a Grand Rapids resident wanting to locate your water account online? The grpayit platform can help! This online service allows residents to make payments towards water accounts, and other services as well. Users can locate their water acco...
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  • How to Pay a Water Bill Online plus-icon minus-icon

    Here’s how you can pay a water bill online for the city of Grand Rapids:   Getting Started Go to grpayit or open the app on your mobile device, click Continue to PayIt Login. Then sign in to your profile, create a profile, or Continue as Guest.   ...
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  • How to Make a Partial Payment on a Water bill plus-icon minus-icon

    Getting Started Go to grpayit or open the app on your mobile device, click Continue to PayIt Login. Then sign in to your profile, create a profile, or Continue as Guest.   How to Pay Once you have a water account linked to your profile, it will di...
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  • How to Unlink a Water Account plus-icon minus-icon

    Follow the directions below to remove a water account from your grpayit profile. Note: Unlinking from a water account does not cancel any existing automatic payments.    1. Sign in to grpayit and click on the WaterBot dashboard.    2. Select Remov...
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