Start or stop water service

Start or stop water service

• To start water service at a Grand Rapids address, visit this website. 
• Alternatively, visit this website to cancel water service.

Stop water account notification emails

Following the instructions listed below to stop receiving notification emails on an old address:

1. Log in to grpayit.
2. Click on the WaterBot dashboard and select Remove Account.
3. Select the account you wish to stop notifications on, click Yes, remove this account and then confirm the removal. 

Note: Removing an account from your GR PayIt account will not stop service on the account.