Contact PayIt Support for grpayit

For help making an online payment with grpayit, PayIt Support is here to help. You can reach us by:

• Email: [email protected]
• Phone: (855) 929-4839, 9am - 6pm ET Monday through Friday

For all other questions about your City of Grand Rapids, MI accounts, please contact the City of Grand Rapids directly by dialing 311 from a local line, or call 616-456-3000. You may also reach them by emailing the following email addresses provided below: 

Trash Services: [email protected] 

Water & Sewer Services: [email protected] 

Property Tax: [email protected]