How to Unlink a Water Account

Follow the directions below to remove a water account from your grpayit profile.

Note: Unlinking from a water account does not cancel any existing automatic payments. 

1. Sign in to grpayit and click on the WaterBot dashboard. 

2. Select Remove account. 

3. Select the accounts you wish to unlink and click Submit.

Note: If you only have one account linked, you will be immediately prompted if you'd like to remove the account after selecting the Remove Account option on the dashboard.

4. Confirm you want to remove the account by selecting Yes, remove this account.

The selected account(s) are no longer linked to your grpayit profile, and you will no longer receive email notifications related to them. 

Note: Unlinking the account does not close it entirely. If you need to close your water account, please also contact the GR 311 team by calling (616) 456-3000 or emailing grtreasurer@grcity.us.