How to Unenroll from AutoPay?

No longer want to have your Grand Rapids water bills paid automatically on grpayit? No problem!

Follow the steps below to cancel AutoPay:

1. First, visit grpayit, click Continue to PayIt Login and sign in with the email address that was used to set up AutoPay.

2. Click on the WaterBot dashboard, and then select the Manage AutoPay option.

3. If you have multiple accounts on AutoPay, select the desired account and click Submit.

4. Next, click Cancel AutoPay for this account, and confirm the cancelation again by selecting Yes, I can handle that.

Note: If you receive the notification "only the person who set up the account can make changes," then a different email was used to set up the AutoPay. Contact our team by using the Help widget in the bottom righthand corner to chat.