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How to Unlink a Grand Rapids Trash Account

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James G.
  • Updated

You can follow the steps below to unlink a trash account from your grpayit profile. Unlinking the account will also mean you no longer receive email notifications for the trash account.

 

1. Sign in to grpayit and click on the TrashBot.

 

2. Click Remove Account.

 

Screenshot of TrashBot dashboard

 

 

3. Select the accounts you would like to remove and then click Submit.

 

Screenshot of select account feature

Note: If only one account is linked, move to step 4.

 

4. Click Yes, remove this account, and then Okay, thanks.

 

Screenshot of remove account button

 

 

The selected account(s) are no longer linked to your grpayit profile, and you will no longer receive email notifications related to them. 

 

Note:  Removing an account from your grpayit account will not stop service on the account. If you need to close your account, please also contact the GR 311 team by calling (616) 456-3000 or emailing grtreasurer@grcity.us.