How to stop email notifications on an old account

Email notifications are enabled when you link a trash account to your grpayit profile.

If you no longer wish to receive notifications for a particular trash account, follow the steps below to unlink the trash account from your profile:

1. Sign in to grpayit and click on the TrashBot.

2. Click Remove Account.

3. Select the accounts you would like to remove and then click Submit.

Note: If only one account is linked, move to step 4.

4. Click Yes, remove this account, and then Okay, thanks.

The selected account(s) are no longer linked to your grpayit profile, and you will no longer receive email notifications related to them. 

Note:  Removing an account from your grpayit account will not stop service on the account. If you need to close your account, please also contact the GR 311 team by calling (616) 456-3000 or emailing grtreasurer@grcity.us.